Snippets are a powerful way to formulate multi-language responses and insert translated content into customer replies, email templates, and your knowledge base ...

Shortcuts can speed up your team by providing pre-defined blocks of text that can be used as a canned response. These are more than just canned responses, thoug...

You can provide a better experience for both your users and customers by activating languages, as needed, that will be available in your organization. By defaul...